For med spas
PracticeWide for med spas
Med spa leads arrive at 9pm from an Instagram ad, ask about pricing, and book with whoever answers first. PracticeWide answers first.
Typical ticket
$200 – $6,000
Decision window
Hours to days
Dominant channel
Paid social and Google
Biggest leak
After-hours and lunchtime calls
Where the revenue leaks
The lead is gone in twenty minutes
Aesthetic patients shop. A price enquiry that sits in an inbox until the morning is usually a booking at another clinic, because the clinic that replied at 9:04pm already took it.
Nobody knows which ad paid for which patient
You run Meta and Google side by side, your front desk books people, and at the end of the month you have spend on one screen and revenue on another with no defensible line between them.
No-shows on free consults
A consult that costs the patient nothing is a consult they can skip without consequence, and every empty slot is an injector paid to stand still.
How med spas run PracticeWide
Answer in seconds, in a live voice
The AI front desk picks up calls and texts around the clock, answers pricing and treatment questions against your own service list, and books straight onto the calendar — with medical safety guardrails on every reply.
Hold the slot with a deposit
Deposits convert a free consult into a commitment. PracticeWide takes the deposit at booking, holds the slot against it, and releases it automatically when the patient attends.
Report revenue by ad, not by lead count
Every booking carries the campaign, ad and keyword that produced it through to the treatment value, so you can see that your retargeting is carrying the business and your broad-match campaign is not.
Common questions
- Does this replace my med spa booking software?
- It does not have to. PracticeWide has its own calendar with deposit holds, but plenty of practices keep the practice-management system they already run and use PracticeWide for lead capture, the AI front desk, and attribution.
- Will the AI say something it shouldn't about a treatment?
- Every AI reply passes medical safety guardrails and answers from your own configured service and pricing list rather than from general knowledge. Anything outside that list is handed to a human rather than guessed at.
- How fast can we see whether we have a problem?
- The free 30-day loss audit runs on your existing traffic and phone lines and reports how many leads went unanswered, when, and what they were plausibly worth — before you change any software.
Also built for
The $0 30-day loss audit
The next step is a count, not a contract.
For thirty days, the audit runs quietly on the calls, texts, and website enquiries you already get. Nothing you run changes. At the end: a one-page count of what got no answer and what it was likely worth in booked procedures. $0, no commitment, and a Business Associate Agreement signed before it touches anything.